UK Call Issues

Incident Report for Infinity

Resolved

Degraded performance has been addressed.

Posted Jan 13, 2022 - 10:04 GMT

Monitoring

We are on monitoring mode post workaround.

Posted Jan 13, 2022 - 09:53 GMT

Identified

We have identified an issue with one of our 3rd party provider and implementing a work around.

Posted Jan 13, 2022 - 09:31 GMT

Update

We are continuing to investigate this issue.

Posted Jan 13, 2022 - 09:20 GMT

Investigating

We are aware of some call issues reported and investigating.

Posted Jan 13, 2022 - 09:17 GMT

This incident affected: UK Telecoms Carriers (UK Carrier S).