Infinity Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Global Core Services Operational

90 days ago

99.96 % uptime

Today

Core Tracking Service Operational

90 days ago

99.95 % uptime

Today

Infinity API Operational

90 days ago

99.95 % uptime

Today

Infinity Hub Operational

90 days ago

99.95 % uptime

Today

Infinity Portal Operational

90 days ago

99.95 % uptime

Today

Caller Insight Service Operational

90 days ago

100.0 % uptime

Today

UK Telecoms Carriers Operational

90 days ago

99.96 % uptime

Today

UK Carrier K Operational

90 days ago

100.0 % uptime

Today

UK Carrier S Operational

90 days ago

99.92 % uptime

Today

US Telecoms Carriers Operational

90 days ago

100.0 % uptime

Today

US Carrier D Operational

90 days ago

100.0 % uptime

Today

US Carrier B Operational

90 days ago

100.0 % uptime

Today

International Telecoms Carriers Operational

90 days ago

100.0 % uptime

Today

International Carrier V Operational

90 days ago

100.0 % uptime

Today

International Carrier D Operational

90 days ago

100.0 % uptime

Today

UK PBX Operational

90 days ago

100.0 % uptime

Today

UK PBX Maidenhead Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX Maidenhead Host 02 Operational

90 days ago

100.0 % uptime

Today

UK PBX Conference Maidenhead Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX London Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX Conference London Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Operational

90 days ago

100.0 % uptime

Today

US PBX New York Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Conference New York Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Los Angeles Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Conference Los Angeles Host 01 Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Core Tracking Response Time

Fetching

Infinity API Response Time

Fetching

Infinity Hub Response Time

Fetching

Infinity Portal Response Time

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Past Incidents

Nov 20, 2019

No incidents reported today.

Nov 19, 2019

Intermittent UK call PDD issues and timeouts

Resolved - We have had confirmation that this issue is resolved
Nov 19, 14:12 GMT

Monitoring - Issue appears to be resolved now - we will continue to monitor the situation
Nov 19, 11:53 GMT

Investigating - We are currently investigating reports of intermittent increased PDD and timeouts on some of our UK calls. This is under investigation by our carrier
Nov 19, 11:31 GMT

Production database maintenance

Completed - The scheduled maintenance has been completed.
Nov 19, 06:45 GMT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:30 GMT

Scheduled - We will be performing routine maintenance on one of our production databases.
During this time logins to the Hub and Portal will be unavailable.
If you are already logged into the portal your session will be reset.
We do not expect this to take any longer than 15 mins and no data will be lost during this period.
We apologise for any inconvenience caused.
If you experience any issues outside of this time please contact support.
Nov 18, 14:13 GMT

Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.

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