Infinity Status

All Systems Operational

Uptime over the past 90 days. View historical uptime.

Global Core Services Operational

90 days ago

99.96 % uptime

Today

Core Tracking Service Operational

90 days ago

99.95 % uptime

Today

Infinity API Operational

90 days ago

99.95 % uptime

Today

Infinity Hub Operational

90 days ago

99.95 % uptime

Today

Infinity Portal Operational

90 days ago

99.95 % uptime

Today

Caller Insight Service Operational

90 days ago

100.0 % uptime

Today

UK Telecoms Carriers Operational

90 days ago

99.94 % uptime

Today

UK Carrier K Operational

90 days ago

100.0 % uptime

Today

UK Carrier S Operational

90 days ago

99.89 % uptime

Today

US Telecoms Carriers Operational

90 days ago

100.0 % uptime

Today

US Carrier D Operational

90 days ago

100.0 % uptime

Today

US Carrier B Operational

90 days ago

100.0 % uptime

Today

International Telecoms Carriers Operational

90 days ago

100.0 % uptime

Today

International Carrier V Operational

90 days ago

100.0 % uptime

Today

International Carrier D Operational

90 days ago

100.0 % uptime

Today

UK PBX Operational

90 days ago

100.0 % uptime

Today

UK PBX Maidenhead Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX Maidenhead Host 02 Operational

90 days ago

100.0 % uptime

Today

UK PBX Conference Maidenhead Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX London Host 01 Operational

90 days ago

100.0 % uptime

Today

UK PBX Conference London Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Operational

90 days ago

100.0 % uptime

Today

US PBX New York Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Conference New York Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Los Angeles Host 01 Operational

90 days ago

100.0 % uptime

Today

US PBX Conference Los Angeles Host 01 Operational

90 days ago

100.0 % uptime

Today

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

System Metrics Month Week Day

Core Tracking Response Time

Fetching

Infinity API Response Time

Fetching

Infinity Hub Response Time

Fetching

Infinity Portal Response Time

Fetching

Past Incidents

Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

UK Maidenhead data centre network maintenance

Completed - The scheduled maintenance has been completed.
Oct 7, 07:00 BST

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:45 BST

Update - We will be undergoing scheduled maintenance during this time.
Oct 4, 14:06 BST

Scheduled - We are performing scheduled maintenance on our network and during this time you may see a very slight delay in our import processing systems.

Caller insight will also be briefly unavailable during this time.

We do not expect this to take any longer than 10 minutes and we will endeavor to keep any disruption to a minimum.

If you experience any issues outside of these hours please contact support.
We apologise for any inconvenience this may cause.
Oct 4, 13:41 BST

Oct 6, 2019

UK Datacenter Unreachable

Resolved - We are seeing that services have been back up and running since the data center has been reachable.
Oct 6, 23:09 BST

Monitoring - The data center is now reachable, and we are seeing systems come back online.
Oct 6, 22:17 BST

Update - The data center are currently investigating a network outage. We are chasing for updates.
Oct 6, 21:55 BST

Investigating - We are currently investigating an outage with our UK data center.
Oct 6, 21:43 BST

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