All Systems Operational
Global Core Services ? Operational
90 days ago
99.96 % uptime
Today
Core Tracking Service ? Operational
90 days ago
99.95 % uptime
Today
Infinity API ? Operational
90 days ago
99.95 % uptime
Today
Infinity Hub Operational
90 days ago
99.95 % uptime
Today
Infinity Portal ? Operational
90 days ago
99.95 % uptime
Today
Caller Insight Service Operational
90 days ago
100.0 % uptime
Today
UK Telecoms Carriers ? Operational
90 days ago
99.96 % uptime
Today
UK Carrier K Operational
90 days ago
100.0 % uptime
Today
UK Carrier S Operational
90 days ago
99.92 % uptime
Today
US Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
US Carrier D Operational
90 days ago
100.0 % uptime
Today
US Carrier B Operational
90 days ago
100.0 % uptime
Today
International Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
International Carrier V Operational
90 days ago
100.0 % uptime
Today
International Carrier D Operational
90 days ago
100.0 % uptime
Today
UK PBX ? Operational
90 days ago
100.0 % uptime
Today
UK PBX Maidenhead Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX Maidenhead Host 02 Operational
90 days ago
100.0 % uptime
Today
UK PBX Conference Maidenhead Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX Conference London Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX ? Operational
90 days ago
100.0 % uptime
Today
US PBX New York Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Conference New York Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Los Angeles Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Conference Los Angeles Host 01 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Core Tracking Response Time ?
Fetching
Infinity API Response Time ?
Fetching
Infinity Hub Response Time ?
Fetching
Infinity Portal Response Time ?
Fetching
Past Incidents
Nov 20, 2019

No incidents reported today.

Nov 19, 2019
Resolved - We have had confirmation that this issue is resolved
Nov 19, 14:12 GMT
Monitoring - Issue appears to be resolved now - we will continue to monitor the situation
Nov 19, 11:53 GMT
Investigating - We are currently investigating reports of intermittent increased PDD and timeouts on some of our UK calls. This is under investigation by our carrier
Nov 19, 11:31 GMT
Completed - The scheduled maintenance has been completed.
Nov 19, 06:45 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 06:30 GMT
Scheduled - We will be performing routine maintenance on one of our production databases.
During this time logins to the Hub and Portal will be unavailable.
If you are already logged into the portal your session will be reset.
We do not expect this to take any longer than 15 mins and no data will be lost during this period.
We apologise for any inconvenience caused.
If you experience any issues outside of this time please contact support.
Nov 18, 14:13 GMT
Nov 18, 2019

No incidents reported.

Nov 17, 2019

No incidents reported.

Nov 16, 2019

No incidents reported.

Nov 15, 2019

No incidents reported.

Nov 14, 2019

No incidents reported.

Nov 13, 2019

No incidents reported.

Nov 12, 2019

No incidents reported.

Nov 11, 2019

No incidents reported.

Nov 10, 2019

No incidents reported.

Nov 9, 2019

No incidents reported.

Nov 8, 2019

No incidents reported.

Nov 7, 2019

No incidents reported.

Nov 6, 2019

No incidents reported.