All Systems Operational

Uptime over the past 90 days. View historical uptime.
Global Core Services Operational
90 days ago
100.0 % uptime
Today
Infinity API Operational
90 days ago
100.0 % uptime
Today
Infinity Hub Operational
90 days ago
100.0 % uptime
Today
Infinity Portal Operational
90 days ago
100.0 % uptime
Today
Caller Insight Service Operational
90 days ago
100.0 % uptime
Today
Core Tracking Service Operational
90 days ago
100.0 % uptime
Today
Call Analytics Service Operational
90 days ago
100.0 % uptime
Today
UK Telecoms Carriers Operational
90 days ago
99.94 % uptime
Today
UK Carrier B Operational
90 days ago
99.94 % uptime
Today
UK Carrier S Operational
90 days ago
99.94 % uptime
Today
UK Carrier M Operational
90 days ago
99.94 % uptime
Today
UK Carrier K Operational
90 days ago
99.94 % uptime
Today
UK Carrier C Operational
90 days ago
99.94 % uptime
Today
US Telecoms Carriers Operational
90 days ago
99.94 % uptime
Today
US Carrier DL Operational
90 days ago
99.94 % uptime
Today
US Carrier B Operational
90 days ago
99.94 % uptime
Today
US Carrier I Operational
90 days ago
99.94 % uptime
Today
US Carrier DW Operational
90 days ago
99.94 % uptime
Today
International Telecoms Carriers Operational
90 days ago
99.94 % uptime
Today
International Carrier B Operational
90 days ago
99.94 % uptime
Today
International Carrier DL Operational
90 days ago
99.94 % uptime
Today
International Carrier DW Operational
90 days ago
99.94 % uptime
Today
UK PBX Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 02 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Core Tracking Response Time ?
Fetching
Infinity API Response Time ?
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Infinity Hub Response Time ?
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Infinity Portal Response Time ?
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Apr 15, 2026
Reports of one-way speech
Resolved - The earlier one‑way audio issue has now been fully resolved.

All impacted traffic has been successfully drained and restored to a healthy routing path, and services are operating normally. We will continue to monitor as standard.
Apr 15, 18:41 BST
Monitoring - We have reduced the scope of the one‑way audio issue to two UK customers only. The impact is limited to installations with an unusual signalling/message flow, and other customers are no longer affected.

Both impacted customers have been contacted directly, and interim routing changes have been applied to mitigate the issue while we complete the final remediation. Service for all other customers remains operating normally.

We will continue to monitor the situation closely and provide further updates if needed.
Apr 15, 15:46 BST
Identified - We are currently experiencing an issue affecting call connections, which may prevent calls from connecting. Our teams are actively investigating.
Apr 15, 11:59 BST
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026

No incidents reported.

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