All Systems Operational
Uptime over the past 90 days. View historical uptime.
Global Core Services ? Operational
90 days ago
100.0 % uptime
Today
Core Tracking Service ? Operational
90 days ago
100.0 % uptime
Today
Infinity API ? Operational
90 days ago
100.0 % uptime
Today
Infinity Hub Operational
90 days ago
100.0 % uptime
Today
Infinity Portal ? Operational
90 days ago
100.0 % uptime
Today
Caller Insight Service Operational
90 days ago
100.0 % uptime
Today
UK Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
UK Carrier K Operational
90 days ago
100.0 % uptime
Today
UK Carrier S Operational
90 days ago
100.0 % uptime
Today
US Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
US Carrier D Operational
90 days ago
100.0 % uptime
Today
US Carrier B Operational
90 days ago
100.0 % uptime
Today
International Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
International Carrier V Operational
90 days ago
100.0 % uptime
Today
International Carrier D Operational
90 days ago
100.0 % uptime
Today
UK PBX ? Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 02 Operational
90 days ago
100.0 % uptime
Today
UK PBX Maidenhead Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX ? Operational
90 days ago
100.0 % uptime
Today
US PBX New York Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Los Angeles Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Northern Virginia Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Northern Virginia Host 02 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Core Tracking Response Time ?
Fetching
Infinity API Response Time ?
Fetching
Infinity Hub Response Time ?
Fetching
Infinity Portal Response Time ?
Fetching
Past Incidents
Dec 5, 2021

No incidents reported today.

Dec 4, 2021
US Premature call drop off
Resolved - This incident has been resolved.
Dec 4, 08:56 GMT
Update - We are continuing to monitor for any further issues.
Dec 3, 18:04 GMT
Monitoring - A fix has gone in and we are monitoring performance.
Dec 3, 17:54 GMT
Identified - We have found a issue with premature call drop off in US. A workaround has been placed and all calls are connecting. We are investigating further the root cause of issue.
Dec 3, 17:48 GMT
Dec 3, 2021
Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021

No incidents reported.

Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021
Call termination issues
Resolved - This incident has been resolved.
Nov 23, 15:15 GMT
Update - After several hours of monitoring we have found that the issue has been resolved.
Nov 23, 15:15 GMT
Monitoring - We have seen instances where some calls are terminating early.

We have restored service, and are monitoring the situation closely.

We have begun the Root Cause Analysis process.
Nov 23, 10:12 GMT
Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

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