All Systems Operational
Global Core Services ? Operational
90 days ago
99.96 % uptime
Today
Core Tracking Service ? Operational
90 days ago
99.95 % uptime
Today
Infinity API ? Operational
90 days ago
99.95 % uptime
Today
Infinity Hub Operational
90 days ago
99.95 % uptime
Today
Infinity Portal ? Operational
90 days ago
99.95 % uptime
Today
Caller Insight Service Operational
90 days ago
100.0 % uptime
Today
UK Telecoms Carriers ? Operational
90 days ago
99.94 % uptime
Today
UK Carrier K Operational
90 days ago
100.0 % uptime
Today
UK Carrier S Operational
90 days ago
99.89 % uptime
Today
US Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
US Carrier D Operational
90 days ago
100.0 % uptime
Today
US Carrier B Operational
90 days ago
100.0 % uptime
Today
International Telecoms Carriers ? Operational
90 days ago
100.0 % uptime
Today
International Carrier V Operational
90 days ago
100.0 % uptime
Today
International Carrier D Operational
90 days ago
100.0 % uptime
Today
UK PBX ? Operational
90 days ago
100.0 % uptime
Today
UK PBX Maidenhead Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX Maidenhead Host 02 Operational
90 days ago
100.0 % uptime
Today
UK PBX Conference Maidenhead Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX London Host 01 Operational
90 days ago
100.0 % uptime
Today
UK PBX Conference London Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX ? Operational
90 days ago
100.0 % uptime
Today
US PBX New York Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Conference New York Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Los Angeles Host 01 Operational
90 days ago
100.0 % uptime
Today
US PBX Conference Los Angeles Host 01 Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
Core Tracking Response Time ?
Fetching
Infinity API Response Time ?
Fetching
Infinity Hub Response Time ?
Fetching
Infinity Portal Response Time ?
Fetching
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

No incidents reported.

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019
Completed - The scheduled maintenance has been completed.
Oct 7, 07:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 06:45 BST
Update - We will be undergoing scheduled maintenance during this time.
Oct 4, 14:06 BST
Scheduled - We are performing scheduled maintenance on our network and during this time you may see a very slight delay in our import processing systems.

Caller insight will also be briefly unavailable during this time.

We do not expect this to take any longer than 10 minutes and we will endeavor to keep any disruption to a minimum.

If you experience any issues outside of these hours please contact support.
We apologise for any inconvenience this may cause.
Oct 4, 13:41 BST
Oct 6, 2019
Resolved - We are seeing that services have been back up and running since the data center has been reachable.
Oct 6, 23:09 BST
Monitoring - The data center is now reachable, and we are seeing systems come back online.
Oct 6, 22:17 BST
Update - The data center are currently investigating a network outage. We are chasing for updates.
Oct 6, 21:55 BST
Investigating - We are currently investigating an outage with our UK data center.
Oct 6, 21:43 BST