Core Configuration Database maintenance
Scheduled Maintenance Report for Infinity
Completed
The scheduled maintenance has been completed.
Posted Jul 12, 2018 - 06:15 BST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 12, 2018 - 06:00 BST
Scheduled
As part of our ongoing database maintenance we will be migrating our Core configuration database to new hardware on Thursday morning 12/07/2018 (06:00 - 06:15 London time / 01:00-01:15 New York time).
During this time Portal and API requests will be intermittently unavailable.
Additionally Salesforce Caller Insight will also not be operational at this time.
There will be no impact to visitor tracking or phone calls.
We do not expect this to take longer than 15 minutes and will be monitoring the process closely.
If you experience any issues outside of these hours please call support.
Posted Jul 10, 2018 - 14:28 BST
This scheduled maintenance affected: Global Core Services (Infinity API, Infinity Portal).
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