All Systems Operational
Core Tracking Service ? Operational
Infinity Portal ? Operational
Infinity API ? Operational
Caller Insight Service Operational
UK Phone Carriers ? Operational
US Phone Carriers ? Operational
International Phone Carriers ? Operational
UK Leased Lines Operational
PBX UK Maidenhead Operational
PBX UK Maidenhead Host 01 Operational
PBX UK Maidenhead Host 02 Operational
PBX Conference UK Maidenhead Host 01 Operational
PBX UK London Operational
PBX UK London Host 01 Operational
PBX Conference UK London Host 01 Operational
PBX US New York Operational
PBX US New York Host 01 Operational
PBX Conference US New York Host 01 Operational
PBX US Los Angeles Operational
PBX US Los Angeles Host 01 Operational
PBX Conference US Los Angeles Host 01 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Core Tracking Service ?
Fetching
Infinity Portal ?
Fetching
Infinity API ?
Fetching
PBX UK Maidenhead Host 01
Fetching
PBX UK Maidenhead Host 02
Fetching
PBX Conference UK Maidenhead Host 01
Fetching
PBX UK London Host 01
Fetching
PBX Conference UK London Host 01
Fetching
PBX US New York Host 01
Fetching
PBX Conference US New York 01
Fetching
PBX US Los Angeles Host 01
Fetching
PBX Conference Los Angeles Host 01
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Past Incidents
Apr 29, 2017

No incidents reported today.

Apr 28, 2017

No incidents reported.

Apr 27, 2017

No incidents reported.

Apr 26, 2017

No incidents reported.

Apr 25, 2017
Completed - Maintenance has now been completed thanks
Apr 25, 05:42 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 05:00 BST
Scheduled - Please be aware that we will be performing scheduled maintenance to our UK Maidenhead network to improve resilience.
This will involve a brief interruption in UK Maidenhead network traffic whilst we perform the upgrade.
During this time access to the Portal, APIs and Caller Insight apps will be unavailable.
We will endeavour to keep this interruption to a minimum and estimate this work should take no longer than 30 minutes to complete. We apologise for any inconvenience. If you experience any issues outside of these times please contact support.
Apr 20, 11:41 BST
Apr 24, 2017

No incidents reported.

Apr 23, 2017

No incidents reported.

Apr 22, 2017

No incidents reported.

Apr 21, 2017

No incidents reported.

Apr 20, 2017

No incidents reported.

Apr 19, 2017

No incidents reported.

Apr 18, 2017

No incidents reported.

Apr 17, 2017
Postmortem - Read details
Apr 25, 10:25 BST
Resolved - Our services have now returned to normal and we will continue to monitor the situation closely.
Apr 17, 17:13 BST
Investigating - We are experiencing network difficulties within our production data centre. We believe the situation has stabilised and we are closely monitoring the situation. We apologise for any inconvenience.
Apr 17, 16:42 BST
Apr 16, 2017

No incidents reported.

Apr 15, 2017

No incidents reported.