All Systems Operational
Core Tracking Service ? Operational
Infinity Portal ? Operational
Infinity API ? Operational
Caller Insight Service Operational
UK Phone Carriers ? Operational
US Phone Carriers ? Operational
International Phone Carriers ? Operational
UK Leased Lines Operational
PBX UK Maidenhead Operational
PBX UK Maidenhead Host 01 Operational
PBX UK Maidenhead Host 02 Operational
PBX Conference UK Maidenhead Host 01 Operational
PBX UK London Operational
PBX UK London Host 01 Operational
PBX Conference UK London Host 01 Operational
PBX US New York Operational
PBX US New York Host 01 Operational
PBX Conference US New York Host 01 Operational
PBX US Los Angeles Operational
PBX US Los Angeles Host 01 Operational
PBX Conference US Los Angeles Host 01 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
Core Tracking Service ?
Fetching
Infinity Portal ?
Fetching
Infinity API ?
Fetching
PBX UK Maidenhead Host 01
Fetching
PBX UK Maidenhead Host 02
Fetching
PBX Conference UK Maidenhead Host 01
Fetching
PBX UK London Host 01
Fetching
PBX Conference UK London Host 01
Fetching
PBX US New York Host 01
Fetching
PBX Conference US New York 01
Fetching
PBX US Los Angeles Host 01
Fetching
PBX Conference Los Angeles Host 01
Fetching
Past Incidents
Jun 26, 2017

No incidents reported today.

Jun 25, 2017

No incidents reported.

Jun 24, 2017

No incidents reported.

Jun 23, 2017

No incidents reported.

Jun 22, 2017

No incidents reported.

Jun 21, 2017

No incidents reported.

Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017
Resolved - The event backlog is now cleared and all systems should be back to normal.
Jun 15, 15:06 BST
Update - We are currently processing a backlog of events caused by the network incident. These will be causing delays to Caller Insight and Portal reporting data. Historical reports are now working normally.
Jun 15, 14:41 BST
Monitoring - The network issue has been resolved and we are now seeing services restored. We will continue to monitor.
Jun 15, 14:21 BST
Update - Our data centre provider are aware of the issue and are working on this with the highest priority.
Jun 15, 13:16 BST
Identified - We are currently experiencing network issues at our UK data centre. We have escalated the problem to our provider and will provide updates shortly. Currently affected services are Portal, API and Caller Insight.

Call tracking calls and Hosted PBX are not affected.
Jun 15, 13:06 BST
Jun 14, 2017

No incidents reported.

Jun 13, 2017

No incidents reported.

Jun 12, 2017

No incidents reported.